Disk-aster of the Month
04 September 2007 18:47 Filed in: Tech News
The Doctor Can Help You Now
Corinne Cox is the office manager for Family Doctors of Vicksburg, MI, a 20-person medical facility. Like all things mechanical, her hard drive gave up the ghost one day, taking with it vital financial records including patient billing and payroll.
Corinne remained calm because she personally had a daily backup procedure in place. Every day at 5 PM, she would pull the backup tape and store it offsite for additional security and protection. When her IT people checked the backup system, they found that the server was corrupted and had not been making a back up of their system for several months. The reality began to sink in-without this data, she wouldn't be able to pay co-workers and doctors or invoice the patients.
"Our entire practice was unable to function without our data, I literally felt physically ill", says Corinne. Like many of the drives that come to DriveSavers, this specific drive suffered from media damage and required the heads and actuator assembly to be replaced through extensive microsurgery in an effort to temporarily repair the drive.
Three days later, the Family Doctors office received its data and was back in business. Of the experience Corinne shared, "The stress of losing this data was devastating. I hope other people will learn from my experience that even though you think you're backing up, it's important check and confirm that everything's working as it should."
Corinne Cox is the office manager for Family Doctors of Vicksburg, MI, a 20-person medical facility. Like all things mechanical, her hard drive gave up the ghost one day, taking with it vital financial records including patient billing and payroll.
Corinne remained calm because she personally had a daily backup procedure in place. Every day at 5 PM, she would pull the backup tape and store it offsite for additional security and protection. When her IT people checked the backup system, they found that the server was corrupted and had not been making a back up of their system for several months. The reality began to sink in-without this data, she wouldn't be able to pay co-workers and doctors or invoice the patients.
"Our entire practice was unable to function without our data, I literally felt physically ill", says Corinne. Like many of the drives that come to DriveSavers, this specific drive suffered from media damage and required the heads and actuator assembly to be replaced through extensive microsurgery in an effort to temporarily repair the drive.
Three days later, the Family Doctors office received its data and was back in business. Of the experience Corinne shared, "The stress of losing this data was devastating. I hope other people will learn from my experience that even though you think you're backing up, it's important check and confirm that everything's working as it should."
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