Drive Savers
DriveSavers -- Ready for iPhone 4
05 July 2010 13:02
DriveSavers
has announced that data recovery services are now
available for Apple's iPhone 4 and its iOS operating
system. As the first company to successfully perform
iPhone data recoveries, DriveSavers offers the most
technologically advanced data recovery service to
iPhone users.
All iPhones use Flash-based memory technology, which requires less power, runs silently and are more resistant to shock than common hard drives. However, Flash-based memory can be compromised by user error, mismanagement and software or hardware failure. Videos, digital photos, address book contacts, calendar entries, notes and music are all vulnerable if the iPhone hasn't been synchronized with a desktop or laptop computer.
DriveSavers has successfully completed more recoveries on Flash memory-based, solid-state devices than any other data recovery company. With over 25 years of experience recovering data for Apple products, DriveSavers Data Recovery engineers are able to retrieve data from iPads, iPhones and iPods that have suffered common as well as catastrophic data loss.
"Apple consistently innovates how consumers interact with technology and the iPhone 4 is no exception," said Scott Gaidano, president of DriveSavers. "Since the launch of the first iPhone, users have grown to depend on these smartphones daily - storing precious videos, photos, and contact information. Our 25 years of experience recovering data from Apple products have positioned us as the logical choice for expert data recovery."
All iPhones use Flash-based memory technology, which requires less power, runs silently and are more resistant to shock than common hard drives. However, Flash-based memory can be compromised by user error, mismanagement and software or hardware failure. Videos, digital photos, address book contacts, calendar entries, notes and music are all vulnerable if the iPhone hasn't been synchronized with a desktop or laptop computer.
DriveSavers has successfully completed more recoveries on Flash memory-based, solid-state devices than any other data recovery company. With over 25 years of experience recovering data for Apple products, DriveSavers Data Recovery engineers are able to retrieve data from iPads, iPhones and iPods that have suffered common as well as catastrophic data loss.
"Apple consistently innovates how consumers interact with technology and the iPhone 4 is no exception," said Scott Gaidano, president of DriveSavers. "Since the launch of the first iPhone, users have grown to depend on these smartphones daily - storing precious videos, photos, and contact information. Our 25 years of experience recovering data from Apple products have positioned us as the logical choice for expert data recovery."
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Security, Encryption and Data Recovery
02 June 2010 21:27
Encrypted data storage devices are becoming more and
more popular as a method of protecting sensitive
data. Many businesses, government agencies and
individuals are frequent users of encryption
technology and some states now mandate the use of
encryption software; imposing fines if proper
security procedures are not followed.
Recovering encrypted data is a challenge, but DriveSavers has been extremely proactive, forming partnerships with all leading encryption software vendors. Over the last several years, our engineers have been trained and certified by government-approved encryption vendors to recover files and disk-level encrypted data safely and successfully.
Many of the methods we use for recovering encrypted data are similar to those we use daily. For example, hard drives with media damage must still be brought into a ISO-certified cleanroom environment to address mechanical issues. Once cleanroom procedures are completed, a file system engineer addresses the logical structure of the drive, looking for any missing data while decrypting the files.
Sometimes data is so sensitive, DriveSavers is only allowed to ship a fully encrypted disk image to the customer. This minimizes the risk of a data breach during transit, allowing the customer to decrypt and verify the recovered data in their own protected environment.
Recovering encrypted data is a challenge, but DriveSavers has been extremely proactive, forming partnerships with all leading encryption software vendors. Over the last several years, our engineers have been trained and certified by government-approved encryption vendors to recover files and disk-level encrypted data safely and successfully.
Many of the methods we use for recovering encrypted data are similar to those we use daily. For example, hard drives with media damage must still be brought into a ISO-certified cleanroom environment to address mechanical issues. Once cleanroom procedures are completed, a file system engineer addresses the logical structure of the drive, looking for any missing data while decrypting the files.
Sometimes data is so sensitive, DriveSavers is only allowed to ship a fully encrypted disk image to the customer. This minimizes the risk of a data breach during transit, allowing the customer to decrypt and verify the recovered data in their own protected environment.
Give Crashed Hard Drives a Break
01 June 2010 21:24
Over the last few months, DriveSavers engineers have
a noticed a steady increase in the number of hard
drives received at our facility that have severe
media damage, making them unrecoverable. While it is
difficult to pinpoint the cause of media damage,
experience tells us recovery attempts on these drives
may have been made using utility software, or perhaps
the drive was left running and a minor head slap
became major media damage.
In many cases, the customer's data had been scraped from the hard drive's platters, turning it into magnetic dust. While it's a fact that DriveSavers has the highest data recovery success rate, even we have our limits!
As we are fond of saying, "The first data recovery attempt is the best." Sometimes, it's the only chance we get if the drive develops media damage during the data recovery process. To minimize the risk of making a bad situation worse, if your customer's data is valuable or irreplaceable, do not run software utilities.
If for some reason you must attempt a data recovery, follow these important guidelines to avoid permanent data loss:
In many cases, the customer's data had been scraped from the hard drive's platters, turning it into magnetic dust. While it's a fact that DriveSavers has the highest data recovery success rate, even we have our limits!
As we are fond of saying, "The first data recovery attempt is the best." Sometimes, it's the only chance we get if the drive develops media damage during the data recovery process. To minimize the risk of making a bad situation worse, if your customer's data is valuable or irreplaceable, do not run software utilities.
If for some reason you must attempt a data recovery, follow these important guidelines to avoid permanent data loss:
- If a hard drive makes any repetitive clicking or grinding, do not attempt a data recovery. The drive may have media damage. Operating the drive in this state will make the situation worse.
- If you connect the hard drive to a computer and it is not recognized in the setup, stop the process. The drive may have a damaged circuit board and should not be swapped with an identical model, as it could remove the bad sector table.
- Avoid utility software that makes changes to the drive's firmware or bad sector table. This can permanently corrupt the data.
- Avoid home remedies such as placing a hard drive in a freezer. This will create condensation buildup inside the drive mechanism creating further problems.
DriveSavers Data Recovery is Ready for Apple iPad
03 May 2010 21:23
With more than 25 years of Apple data recovery
experience, DriveSavers is a trusted leader in
recovering data for Apple products.
DriveSavers, the worldwide leader in data recovery services, is keeping pace with the evolving digital media arena by offering iPad data recovery services for Apple iPad. DriveSavers Data Recovery Advisors are available 24/7 to help users recover files from an iPad, should data loss occur.
DriveSavers was the first company to successfully perform iPhone data recovery after it was introduced to the market. Similar to the iPhone, the iPad uses Flash-based memory technology, which uses less power, runs silently and is more resistant to shock than common hard drives. However, Flash-based technology can be compromised by user error, mismanagement and software or hardware failure. DriveSavers has successfully completed more recoveries on Flash memory-based solid-state devices than any other data recovery company.
With the power and simplicity of the iPad, users are able to store digital photos, videos, games, e-books, address book contacts, calendar entries, notes and music. One of the biggest concerns for iPad users is losing data before it has been synchronized. DriveSavers data recovery engineers have extensive experience performing data retrieval on Flash-based solid-state devices that have suffered common and catastrophic data loss and recover iPad, iPhone and iPod data that others might deem lost forever.
"We have been recovering data for Apple users for more than 25 years and we are constantly evolving with the company's innovative technologies," said Scott Gaidano, president of DriveSavers Data Recovery. "We've seen the magic that Apple creates in its products, and the iPad is no exception. Because we are so familiar with Apple products, we are capable of recovering data from their devices quickly and relatively easily."
DriveSavers is the only data recovery company in the world that is SAS 70 Type II compliant, the Corporate Industry's standard for an overall control structure. Every iPad data recovery process adheres to stringent data security protocols and is conducted in the safest data recovery environment available. High Security Service is also available for customers who require extra precautions.
DriveSavers iPad data recovery services are now available to consumers worldwide. To learn more about DriveSavers and their iPad data recovery services, please visit our website or call 800.440.1904.
DriveSavers, the worldwide leader in data recovery services, is keeping pace with the evolving digital media arena by offering iPad data recovery services for Apple iPad. DriveSavers Data Recovery Advisors are available 24/7 to help users recover files from an iPad, should data loss occur.
DriveSavers was the first company to successfully perform iPhone data recovery after it was introduced to the market. Similar to the iPhone, the iPad uses Flash-based memory technology, which uses less power, runs silently and is more resistant to shock than common hard drives. However, Flash-based technology can be compromised by user error, mismanagement and software or hardware failure. DriveSavers has successfully completed more recoveries on Flash memory-based solid-state devices than any other data recovery company.
With the power and simplicity of the iPad, users are able to store digital photos, videos, games, e-books, address book contacts, calendar entries, notes and music. One of the biggest concerns for iPad users is losing data before it has been synchronized. DriveSavers data recovery engineers have extensive experience performing data retrieval on Flash-based solid-state devices that have suffered common and catastrophic data loss and recover iPad, iPhone and iPod data that others might deem lost forever.
"We have been recovering data for Apple users for more than 25 years and we are constantly evolving with the company's innovative technologies," said Scott Gaidano, president of DriveSavers Data Recovery. "We've seen the magic that Apple creates in its products, and the iPad is no exception. Because we are so familiar with Apple products, we are capable of recovering data from their devices quickly and relatively easily."
DriveSavers is the only data recovery company in the world that is SAS 70 Type II compliant, the Corporate Industry's standard for an overall control structure. Every iPad data recovery process adheres to stringent data security protocols and is conducted in the safest data recovery environment available. High Security Service is also available for customers who require extra precautions.
DriveSavers iPad data recovery services are now available to consumers worldwide. To learn more about DriveSavers and their iPad data recovery services, please visit our website or call 800.440.1904.
Checklist for Security of Data Recovery Service Providers
01 March 2010 21:21
DriveSavers announced today that an independent study
by the Ponemon Institute, a privacy and information
management research firm, has unveiled a Data
Security Checklist for vetting third-party data
recovery service providers. The study, "Security of
Data Recovery Operations," conducted among IT
security and IT support practitioners, is the first
national study published on the security of data
recovery operations for businesses and government
organizations. DriveSavers is the only data recovery
company worldwide that meets all the security
requirements on the checklist.
Paul Reymann, CEO of Reymann Group and one of the nation's foremost experts in regulatory compliance and information risk management comments, "The lack of information security protocols and practices in the vetting, selecting and use of data recovery service providers is not a potential problem-it's a real problem! The checklist is a prudent solution to help ensure data recovery vendors protect sensitive data during the data recovery process."
For companies that already have a strong vendor risk management program, mandated vendor management practices apply to all stages of the information life-cycle. CompuCom Systems, Inc., the leading IT outsourcing specialist, and Lawrence Livermore National Laboratory (LLNL) have extremely stringent security protocol and auditing processes for their third-party vendors. DriveSavers Data Recovery has experienced firsthand and passed the stringent security protocols of CompuCom and LLNL which include each of the requirements listed in the Data Security Checklist below.
"Lawrence Livermore National Laboratory's data security standards are based on the National Institute of Standards and Technology's (NIST) recommendations. We strive to ensure that our mission critical data handled by third party vendors is protected at a level equivalent to the standards we hold for ourselves," said Neda Gray, CISSP, Information Systems Security Officer for Operations and Business at LLNL. "We periodically require an exhaustive security assessment of our third party vendors."
"Data security standards are set high by CompuCom to ensure that our customer's data is never vulnerable," said Dave Borgese, vice president at CompuCom Systems. "We require an exhaustive security assessment of all our third-party vendors. DriveSavers is SAS 70 Type II compliant and is guarded by a 'defense-in-depth' network architecture which provides the level of data security we promise to our customers."
Not all companies have this level of security protocols in place for working with third-party vendors. The Ponemon Institute's study confirms that there is a major gap in security protocols when selecting data recovery service providers.
Here is the recommended checklist that should be used for vetting third-party data recovery service providers. Data recovery service providers should follow these protocols:
Paul Reymann, CEO of Reymann Group and one of the nation's foremost experts in regulatory compliance and information risk management comments, "The lack of information security protocols and practices in the vetting, selecting and use of data recovery service providers is not a potential problem-it's a real problem! The checklist is a prudent solution to help ensure data recovery vendors protect sensitive data during the data recovery process."
For companies that already have a strong vendor risk management program, mandated vendor management practices apply to all stages of the information life-cycle. CompuCom Systems, Inc., the leading IT outsourcing specialist, and Lawrence Livermore National Laboratory (LLNL) have extremely stringent security protocol and auditing processes for their third-party vendors. DriveSavers Data Recovery has experienced firsthand and passed the stringent security protocols of CompuCom and LLNL which include each of the requirements listed in the Data Security Checklist below.
"Lawrence Livermore National Laboratory's data security standards are based on the National Institute of Standards and Technology's (NIST) recommendations. We strive to ensure that our mission critical data handled by third party vendors is protected at a level equivalent to the standards we hold for ourselves," said Neda Gray, CISSP, Information Systems Security Officer for Operations and Business at LLNL. "We periodically require an exhaustive security assessment of our third party vendors."
"Data security standards are set high by CompuCom to ensure that our customer's data is never vulnerable," said Dave Borgese, vice president at CompuCom Systems. "We require an exhaustive security assessment of all our third-party vendors. DriveSavers is SAS 70 Type II compliant and is guarded by a 'defense-in-depth' network architecture which provides the level of data security we promise to our customers."
Not all companies have this level of security protocols in place for working with third-party vendors. The Ponemon Institute's study confirms that there is a major gap in security protocols when selecting data recovery service providers.
Here is the recommended checklist that should be used for vetting third-party data recovery service providers. Data recovery service providers should follow these protocols:
- Proof of internal information technology controls and data security safeguards, such as compliance with SAS 70 Audit Reports
- Engineers trained and certified in all leading encryption software products and platforms
- Proof of chain-of-custody documentation and certified secure network
- Vetting and background checks of its employees
- Secure and permanent data destruction when required
- Use of encryption for data files in transit
- Proof of Certified ISO 5 (Class 100) cleanroom
Forbes Magazine: Beware Who Fixes That Broken Laptop
01 February 2010 21:18
A recent article in Forbes Magazine shares some of
the results of a Ponemon Institute study done on data
privacy breaches that occurred when storage devices
are in the possession of third-party data recovery
and repair firms.
According to Forbes: The Ponemon study surveyed 636 information technology professionals who had used data-recovery services or had knowledge of them. Of the 83% of respondents whose organizations had at some point lost their customers' sensitive data, 19% said they had experienced a data breach when they hired a third-party data-recovery firm.
Larry Ponemon, author of the study is quoted saying, "Companies are trusting their data to third parties without a lot of vetting. These are people who could be incompetent or even criminal. The risk is very real."
As the worldwide leader in data recovery, DriveSavers has taken extraordinary measures to protect customer data by investing in a state-of-the art network, security audit reports conducted by independent agencies, and annual visits and assessments by the U.S. Department of Defense. Only DriveSavers provides the following security enhancements to customers.
SAS 70 Type II Certification
DriveSavers is the only data recovery company in the world that is SAS 70 Type II compliant, the Corporate Industry's standard for an overall control structure. Unlike Type I, Type II certification verifies that our data hosting control objectives and control activities are in place, suitably designed, enforced and operating effectively to achieve all desired security control objectives.
Certified Cisco® Self-Defending Network
At the heart of our certified secure data recovery environment is a Cisco® Self-Defending Network, protected by a "defense-in-depth" architecture that includes firewalls, intrusion protection systems, managed security services and 24/7 real-time monitoring. Verified in SAS 70 Level II security audit testing to be "a formidable defense" for the information and data that it hosts, the network meets stringent security requirements and audits mandated by corporate clients and government agencies
Every aspect of our facility and network is secure enough to protect personal and confidential data from security breach during the data recovery process. In addition to providing the highest level of preventative data security in the data recovery industry today, DriveSavers offers a High Security Service that adheres to US Government protocols and a Forensics Service that supports law enforcement agencies and other legal entities in the United States and abroad. DriveSavers is also compliant with HIPAA, SOX, GLBA and DAR data security protocols.
To see proof of our certifications, click here: www.drivesavers.com/proof.
The read the entire Forbes article, click here:
http://www.forbes.com/2010/01/05/data-recovery-privacy-technology-cio-network-breaches.html
According to Forbes: The Ponemon study surveyed 636 information technology professionals who had used data-recovery services or had knowledge of them. Of the 83% of respondents whose organizations had at some point lost their customers' sensitive data, 19% said they had experienced a data breach when they hired a third-party data-recovery firm.
Larry Ponemon, author of the study is quoted saying, "Companies are trusting their data to third parties without a lot of vetting. These are people who could be incompetent or even criminal. The risk is very real."
As the worldwide leader in data recovery, DriveSavers has taken extraordinary measures to protect customer data by investing in a state-of-the art network, security audit reports conducted by independent agencies, and annual visits and assessments by the U.S. Department of Defense. Only DriveSavers provides the following security enhancements to customers.
SAS 70 Type II Certification
DriveSavers is the only data recovery company in the world that is SAS 70 Type II compliant, the Corporate Industry's standard for an overall control structure. Unlike Type I, Type II certification verifies that our data hosting control objectives and control activities are in place, suitably designed, enforced and operating effectively to achieve all desired security control objectives.
Certified Cisco® Self-Defending Network
At the heart of our certified secure data recovery environment is a Cisco® Self-Defending Network, protected by a "defense-in-depth" architecture that includes firewalls, intrusion protection systems, managed security services and 24/7 real-time monitoring. Verified in SAS 70 Level II security audit testing to be "a formidable defense" for the information and data that it hosts, the network meets stringent security requirements and audits mandated by corporate clients and government agencies
Every aspect of our facility and network is secure enough to protect personal and confidential data from security breach during the data recovery process. In addition to providing the highest level of preventative data security in the data recovery industry today, DriveSavers offers a High Security Service that adheres to US Government protocols and a Forensics Service that supports law enforcement agencies and other legal entities in the United States and abroad. DriveSavers is also compliant with HIPAA, SOX, GLBA and DAR data security protocols.
To see proof of our certifications, click here: www.drivesavers.com/proof.
The read the entire Forbes article, click here:
http://www.forbes.com/2010/01/05/data-recovery-privacy-technology-cio-network-breaches.html
TechTips: Handling Flooded, Water-Soaked Drives
01 February 2010 21:13
For as long as DriveSavers has been in business,
we've always been sent hard drives that have suffered
severe water damage. Some of our most spectacular
saves include three hard drives that were
intentionally thrown into a lake in an attempt to
destroy evidence; countless drives from Hurricane
Katrina; the 1997 Grand Forks, ND Floods (covered by CNN); a Mac
PowerBook that sank (along with a cruise ship)
in the Amazon River. (It's now featured in our
Museum of Bizarre
Disk-asters.)
Wet weather has soaked many areas this season, and we felt it was time to republish these tips to maximize the chances for the successful recovery of water damaged hard drives:
* Never attempt to dry out and use wet computer equipment
* Don't try recovering the data using utility software
* Keep the hard drive and/or media wet by placing it in a Ziploc bag
* Send wet drives for recovery immediately to DriveSavers
Wet weather has soaked many areas this season, and we felt it was time to republish these tips to maximize the chances for the successful recovery of water damaged hard drives:
* Never attempt to dry out and use wet computer equipment
* Don't try recovering the data using utility software
* Keep the hard drive and/or media wet by placing it in a Ziploc bag
* Send wet drives for recovery immediately to DriveSavers
Storage Devices and Cold Weather
04 January 2010 21:11
Cold weather can wreak havoc on temperature-sensitive
hard drives used in computers, game consoles, MP3
players and video recorders. Condensation buildup on
the drive platters and frozen components can lead to
drive failure and data loss.
As a precaution, DriveSavers recommends the following cold weather tips:
As a precaution, DriveSavers recommends the following cold weather tips:
- Don't keep hard drive-based electronic devices in cars where temperatures can drop radically at night.
- When your hard drive-based device is exposed to extremely cold temperatures (below 30 degrees), allow them time to warm to room temperature before operating them.
- As an added precaution, always use surge protectors or battery backup systems to protect your new electronic devices. This will prevent damage from power spikes or surges, common during the winter months.
Avoiding Holiday Disk-asters
01 December 2009 21:01
The holidays have always been a time to get together
with friends and family to share great food and trade
gifts. Of course, these moments need to be captured
for posterity and the most frequent way to do it is
with a digital camera. But, for all the conveniences
digital cameras possess, the fragility of their
memory cards is one drawback that can be extremely
inconvenient.
Consider the fate of the 512MB memory card pictured here. After filling the card with shots of family and friends, the owner reloaded the camera with an empty card and continued photographing various events. Only later did he discover that the family dog had located the card and decided to give it a taste. One thing led to another and the memory card ended up in fragments - leaving one happy dog and one angry owner.
The owner sent the broken memory card to a data recovery company he'd found on the Internet. But, once they received it and discovered they couldn't recover it, they recommended DriveSavers. That turned out to be good advice as every single image on the card was recovered.
This holiday season protect your digital memories by following these simple tips:
• Backup or transfer images from the camera's Flash memory onto CDs, DVDs or an external hard drive after each use.
• Do not delete images or reformat the memory card while it is still in the camera. Wait until all photos have been transferred and verified.
• Remove the Flash memory or card reader from the camera carefully. Follow instructions to avoid deleting or corrupting photo images.
• Protect your Flash memory card from static buildup or breakage by using a sturdy container when carrying them around.
• Replace your Flash memory card over time. After an average of 1,000 uses, they can begin to wear out.
Consider the fate of the 512MB memory card pictured here. After filling the card with shots of family and friends, the owner reloaded the camera with an empty card and continued photographing various events. Only later did he discover that the family dog had located the card and decided to give it a taste. One thing led to another and the memory card ended up in fragments - leaving one happy dog and one angry owner.
The owner sent the broken memory card to a data recovery company he'd found on the Internet. But, once they received it and discovered they couldn't recover it, they recommended DriveSavers. That turned out to be good advice as every single image on the card was recovered.
This holiday season protect your digital memories by following these simple tips:
• Backup or transfer images from the camera's Flash memory onto CDs, DVDs or an external hard drive after each use.
• Do not delete images or reformat the memory card while it is still in the camera. Wait until all photos have been transferred and verified.
• Remove the Flash memory or card reader from the camera carefully. Follow instructions to avoid deleting or corrupting photo images.
• Protect your Flash memory card from static buildup or breakage by using a sturdy container when carrying them around.
• Replace your Flash memory card over time. After an average of 1,000 uses, they can begin to wear out.
Windows 7 Data Recovery Prevention Tips
13 October 2009 20:55
Windows 7 Data Recovery Prevention Tips
After running a successful beta-testing campaign over the last few months, Microsoft's Windows 7 operating system is set to launch this October. As always, data-safety during system software upgrades translates to proper preparation and current backups. No one wants to go through the upgrade blues. DriveSavers advises you follow these tips to prevent potential data loss during the Windows 7 upgrade.
After running a successful beta-testing campaign over the last few months, Microsoft's Windows 7 operating system is set to launch this October. As always, data-safety during system software upgrades translates to proper preparation and current backups. No one wants to go through the upgrade blues. DriveSavers advises you follow these tips to prevent potential data loss during the Windows 7 upgrade.
- Always perform a full backup of your critical data before starting a system software installation. For the best results, create a disk image of the hard drive in its entirety by using software such as Symantec's Norton Ghost. Having an image copy of the drive will protect you in case something goes wrong during the upgrade. For example, your PC could sustain a power loss or your hard drive may have bad sectors (areas of the hard disk that have been demagnetized over time).
- If you've already backed up your hard drive or created an image copy, you should do a simple check to verify that the critical data has indeed been copied. Check your backup target and if possible, open a few files. This precaution will ensure that: a) nothing interrupted the backup or cloning process and b) the target media is readable and experienced no errors.
- Once you've installed Windows 7, you must be sure to upgrade your antivirus software as well. Beyond that, you should also install any updates or patches to the operating system and your antivirus software.
- Lastly, since you've completed a full backup of your drive and verified all the files, now is a great time to implement a regular backup strategy if you don't already have one. (We believe this tip works for both you and your customers.)
iPhone Data Recovery-The Next Generation
01 July 2009 20:27
iPhone Data
Recovery-The Next Generation
It would be hard to believe that every technology fan on the planet hadn't already heard the news, that Apple Computer introduced its new 3GS series of iPhones last month. Here at DriveSavers, we're celebrating the introduction of Apple's new iPhones and reflecting on our past successes.
As many of our partners are aware, DriveSavers was the first company to recover iPhone data, and the jobs we've received have been challenging to say the least. Nearly every iPhone we've worked on suffered some kind of physical damage. Some ended up being waterlogged when they were dropped in lakes, ponds and toilets. Others met their fate as they literally "hit the pavement".
To date, our most spectacular save was the iPhone that was intentionally dropped 26 stories down a garbage chute in a New York City apartment building, by an angry wife. With the odds stacked against us, we completed a full recovery of the critical data - in this case, they were photos needed by the disgruntled woman's spouse.
Today, DriveSavers is celebrating its continued success recovering data using a myriad of new techniques we've developed along the way, streamlining the process with increased capabilities, recovering not only the most common kinds of important data: photos, notes and contacts, but even deleted text messages!
Mike Cobb, Director of Mac and UNIX Engineering summed things up, "When it comes to iPhone data recovery, our capabilities are unmatched."
It would be hard to believe that every technology fan on the planet hadn't already heard the news, that Apple Computer introduced its new 3GS series of iPhones last month. Here at DriveSavers, we're celebrating the introduction of Apple's new iPhones and reflecting on our past successes.
As many of our partners are aware, DriveSavers was the first company to recover iPhone data, and the jobs we've received have been challenging to say the least. Nearly every iPhone we've worked on suffered some kind of physical damage. Some ended up being waterlogged when they were dropped in lakes, ponds and toilets. Others met their fate as they literally "hit the pavement".
To date, our most spectacular save was the iPhone that was intentionally dropped 26 stories down a garbage chute in a New York City apartment building, by an angry wife. With the odds stacked against us, we completed a full recovery of the critical data - in this case, they were photos needed by the disgruntled woman's spouse.
Today, DriveSavers is celebrating its continued success recovering data using a myriad of new techniques we've developed along the way, streamlining the process with increased capabilities, recovering not only the most common kinds of important data: photos, notes and contacts, but even deleted text messages!
Mike Cobb, Director of Mac and UNIX Engineering summed things up, "When it comes to iPhone data recovery, our capabilities are unmatched."
Security-SAS 70 Type II Report Card
01 July 2009 20:26
Security-SAS
70 Type II Report Card
Last July, DriveSavers successfully completed its first SAS 70 Type II audit. SAS 70 is a Statement on Auditing Standards (SAS) for service organizations. It demonstrates that a firm has proper controls and processes in place to protect data belonging to customers. The SAS 70 Type II audit is the definitive standard preferred by businesses who are required to comply with section 404 of the Sarbanes-Oxley act.
The auditing process is conducted by control-oriented professionals who have experience in accounting, auditing and information security. DriveSavers is proud to announce that it passed this year's audit and were once again found to be in compliance with security protocols.
Because data security and privacy have always been paramount at DriveSavers, completion of the SAS 70 audit provides additional peace of mind to our customers and enhances the quality of exemplary service they value. Click here to read more about our SAS 70 certification.
Last July, DriveSavers successfully completed its first SAS 70 Type II audit. SAS 70 is a Statement on Auditing Standards (SAS) for service organizations. It demonstrates that a firm has proper controls and processes in place to protect data belonging to customers. The SAS 70 Type II audit is the definitive standard preferred by businesses who are required to comply with section 404 of the Sarbanes-Oxley act.
The auditing process is conducted by control-oriented professionals who have experience in accounting, auditing and information security. DriveSavers is proud to announce that it passed this year's audit and were once again found to be in compliance with security protocols.
Because data security and privacy have always been paramount at DriveSavers, completion of the SAS 70 audit provides additional peace of mind to our customers and enhances the quality of exemplary service they value. Click here to read more about our SAS 70 certification.
TechTalk-What Makes a Cleanroom Clean?
01 July 2009 20:23
TechTalk-What
Makes a Cleanroom Clean?
You've heard the term "cleanroom" used by DriveSavers, so you probably have a pretty good idea
of what one is. But, do you know what makes a cleanroom clean?
A cleanroom is a static-controlled, dust-free environment where engineers wear special suits, masks and gloves to avoid contamination by airborne particles, chemical vapors and more. They are typically used in manufacturing and scientific research.
Air inside a cleanroom is circulated through industrial grade HEPA filters built into the walls or workbenches. The air is constantly recirculated and re-filtered to reduce contaminants, which are measured using a highly sophisticated particle counter.
The International Standards Organization (ISO) created rigid standards for cleanroom cleanliness. Cleanroom particles are noted in microns - millionths of a meter. The ISO 5 (formerly Class 100) cleanroom standard allows for up to 100,000 particles measuring just 0.1 microns in size per cubic meter of air.
Last year DriveSavers unveiled its $2 million cleanroom, used to prevent the contamination of hard drives by airborne debris when they are opened for data recovery. With over 2,000 square feet of working area, the ultra-modern cleanroom environment features an ISO 5 cleanroom and three separate mixed flow "Clean Zones". Each static-free zone is dedicated to a specific data recovery task.
DriveSavers is the only data recovery company in the world with an ISO 5 cleanroom that has been audited and certified to meet ISO 14664-1 standards. Click here to see photos of our cleanroom and read more about our certifications.
You've heard the term "cleanroom" used by DriveSavers, so you probably have a pretty good idea
of what one is. But, do you know what makes a cleanroom clean?
A cleanroom is a static-controlled, dust-free environment where engineers wear special suits, masks and gloves to avoid contamination by airborne particles, chemical vapors and more. They are typically used in manufacturing and scientific research.
Air inside a cleanroom is circulated through industrial grade HEPA filters built into the walls or workbenches. The air is constantly recirculated and re-filtered to reduce contaminants, which are measured using a highly sophisticated particle counter.
The International Standards Organization (ISO) created rigid standards for cleanroom cleanliness. Cleanroom particles are noted in microns - millionths of a meter. The ISO 5 (formerly Class 100) cleanroom standard allows for up to 100,000 particles measuring just 0.1 microns in size per cubic meter of air.
Last year DriveSavers unveiled its $2 million cleanroom, used to prevent the contamination of hard drives by airborne debris when they are opened for data recovery. With over 2,000 square feet of working area, the ultra-modern cleanroom environment features an ISO 5 cleanroom and three separate mixed flow "Clean Zones". Each static-free zone is dedicated to a specific data recovery task.
DriveSavers is the only data recovery company in the world with an ISO 5 cleanroom that has been audited and certified to meet ISO 14664-1 standards. Click here to see photos of our cleanroom and read more about our certifications.