When Rock Stars Lose Data - DriveSavers Comes to the Rescue


When Rock Stars Lose Data - DriveSavers Comes to the Rescue



Metallica -- One of the world's best-known heavy metal bands has joined the ranks of DriveSavers Hall of Fame. Over the years, Metallica has counted on DriveSavers to recover everything from lost live recordings to personal data belonging to members of the band.

Recently, lead guitarist Kirk Hammett (who ranked 11th on Rolling Stone's list of The 100 Greatest Guitarists of All Time) lost access to his laptop's hard drive, which contained irreplaceable photos from his travels around the world. Attempts to recover the data using software utilities failed.

Fortunately, Kirk's assistant knew just where to send the drive. When it was opened in DriveSavers cleanroom, our engineers discovered media damage on the platter. In addition, a more serious issue was reveled -- firmware corruption.

Most modern hard drives store various drive parameters (firmware) on a rewritable chip attached to the printed circuit board. When the firmware becomes corrupt, the drive cannot function. DriveSavers technicians addressed the firmware using special equipment and customized software to essentially rewrite the corrupt programming code. Without special tools and years of data recovery experience, it would have been impossible to recover the data.

Kirk was very pleased to receive his lost data and to show his gratitude, he sent us a photo and a drumhead, both signed by the entire band. Metallica agrees -- DriveSavers Rocks!
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iPhone Data Recovery-The Next Generation

iPhone Data Recovery-The Next Generation



It would be hard to believe that every technology fan on the planet hadn't already heard the news, that Apple Computer introduced its new 3GS series of iPhones last month. Here at DriveSavers, we're celebrating the introduction of Apple's new iPhones and reflecting on our past successes.
 
As many of our partners are aware, DriveSavers was the first company to recover iPhone data, and the jobs we've received have been challenging to say the least. Nearly every iPhone we've worked on suffered some kind of physical damage. Some ended up being waterlogged when they were dropped in lakes, ponds and toilets. Others met their fate as they literally "hit the pavement".
 
To date, our most spectacular save was the iPhone that was intentionally dropped 26 stories down a garbage chute in a New York City apartment building, by an angry wife. With the odds stacked against us, we completed a full recovery of the critical data - in this case, they were photos needed by the disgruntled woman's spouse.
 
Today, DriveSavers is celebrating its continued success recovering data using a myriad of new techniques we've developed along the way, streamlining the process with increased capabilities, recovering not only the most common kinds of important data: photos, notes and contacts, but even deleted text messages!
 
Mike Cobb, Director of Mac and UNIX Engineering summed things up, "When it comes to iPhone data recovery, our capabilities are unmatched."
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Disk-aster of the Month

All May Not Be Lost!

Recent wildfires in Southern California destroyed more than 2,000 homes and blackened 809 square miles from the Mexican border to Los Angeles. SoCal Wildfire victims may be able to recover irreplaceable digital photos, critical financial records, personal files and other important data.

DriveSavers is extending their offer of $500 off their data recovery services to residents and business owners affected by these fires if the drives are received before January15, 2008. In addition, we would like to thank the 150-plus computer service providers in Southern California that provided additional discounts and support to those affected by the wildfires.

DriveSavers has recovered thousands of burnt hard drives that looked unrecoverable. While the fire-damaged computer's plastic components may be melted, the data encased in the metal hard drive may be recoverable. When helping a client with a burnt up computer:

Do not power up a smoke-damaged or burnt computer or device
Do not attempt to clean the hard drive
Keep wet hard drives moist: store the drive in an airtight, sealed plastic bag
Do not remove the drive from a melted computer; send in the entire system

Fire damage is a bittersweet example of how important it is to back up valuable data and store the backed up data in a separate location.
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What's New at Drive Savers? iPhone Data Recovery

iPhone - Data Recovery

Time Magazine named it the "Invention of the Year." It is the communication tool, camera, music player and data storage device of the future. It is technologically smart, sexy and the "gotta have it" device of today. You guessed it-it's the iPhone! And like all digital storage devices in the world today, it can store irreplaceable data and lose it too.

"The iPhone has revolutionized mobile phones to the extent that users want to store as much data as possible on them," said Scott Gaidano, president of DriveSavers Data Recovery. "iPhones can go anywhere, capturing precious moments on digital photos, gathering new contacts and downloading music. If the data is lost before it is backed up, then DriveSavers is the best option for getting data back."

The storage built into these devices is memory-based which uses less power, runs silently and is more resistant to shock than a hard drive. However, this technology can also be compromised by user error, mismanagement and failure. Already this year, we have done recoveries on a number of iPhones that lost data as a result of deleted files to crashed file systems to one being dropped in the ocean.

Any device that stores data can also lose data. You need to sync/back-up their iPhone regularly, just as you would with any storage media.
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Cadco Systems partners with Drive Savers

Cadco Systems, Inc. partnered with Drive Savers Inc. to deliver state of the art data recovery services. To receive special discounts for their services, please reference the following number: DS18016



For more details about Drive Savers, go to our Data Recovery page.
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